Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website.
As we navigate COVID-19 together, we want you to know that we are here to help you.
We are committed to making the health and well being of our customers, families and staff our top priority! We have many ways that you can shop with us and we are happy to accommodate whichever way works best for you.
We Are Open To Serve Public Need
During the ongoing public health emergency, we will remain open for business to meet the essential needs of our local communities. We will continue to provide appliances that help you preserve food & medicine, cook meals, clean dishes & clothing as long as is permissible in accordance with state & local guidelines & mandates.
At this time, our Clarksville, TN & our Hopkinsville, KY locations will remain open to the public. We will also be available by phone, email, and chat. Customers can also shop online at www.shopbaldwins.com. We will continue to offer our lowest price guarantee.
We will offer curbside delivery or customers may pick up appliances at our warehouse to ensure our customers can care for themselves and their families during this difficult time.
Kentucky customers may pick their appliance up at our store or we can offer curbside delivery service. For now, full delivery service is available to Tennessee customers.
Please check our Facebook page for updates on showroom hours, inventory, etc.
We have always been devoted to the cleanliness of our stores, warehouses, administrative offices & delivery trucks and will continue to be so. We are increasing how often we clean and sanitize our facilities and trucks, basing our increased preventive measures on recommendations from the CDC.
Our delivery trucks will be supplied with kits that include latex gloves, hand sanitizer & sanitizer wipes. Our drivers will be increasing how often they clean & sanitize their vehicles.
Our stores will also be increasing how often they are cleaning the floor, restroom facilities & warehouses. Stores and warehouses will be thoroughly cleaned and sanitized in the morning before the doors are open to the public, at noon, at 3pm and at the end of the evening as we are closing to the public.
Our goal is for our customers and team members to be impacted as minimally as possible during this time.
If you're feeling well and wish to come to our store, we'll be happy to greet you with a warm wave! You can be confident we are taking the necessary steps to keep you safe. We are following the safety recommendations from the U.S. Centers for Disease Control and Prevention with extra cleaning measures inside our store. This includes additional sanitizing of all high-traffic surfaces such as knobs, countertops, appliances, and restrooms.
Our staff has been instructed to stay home if they are feeling ill and we ask that you do the same to keep everyone safe.
You are always welcome to shop with us online! We have a huge selection of products for you to look at and you can buy many of them right from our website.
We're happy to help connect you with the right products. As you browse our website, please do not hesitate to reach out to us. We'd love to work with you to answer any questions you may have and provide our expertise.
Over the Phone:
We'd be happy to answer any questions you may have over the phone, discuss which products will fit your needs, and provide expert advice just as if you were in our store. Give us a call and we will take care of you!
Feel free to email us at email@example.com, firstname.lastname@example.org, email@example.com, firstname.lastname@example.org any time and one of our expert team members will respond to help!
Chat with us online:
We'd love to chat with you on our website. If you have any questions about products or services we provide, start a chat from our website and one of our experts will be there to help you.
Our delivery team is taking the necessary sanitizing steps during and after each delivery. They are also asked to stay home if they are feeling unwell.
Your health and well being is important to us and we want you to know that not only will your products be delivered with care, but our delivery team will deliver them with the health of you and your family in mind.
During this time, we'd like to respect how you'd like to interact with your delivery team. Please let us know if you'd like to have your items delivered:
Boxed and left in the driveway
Unboxed and left in the driveway
Brought inside and installed
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